Shipping Policy
At Knot Customs, we take great care in delivering our custom motorcycles and accessories to our customers. Our shipping policy ensures that your order is delivered safely and on time.
Processing Time
Each project at Knot Customs is unique, and production time varies depending on the complexity of the design. After placing your order or approving your design, please allow 10 days for us to prepare your custom motorcycle or accessory. We will notify you once your order is ready for shipment.
Shipping Methods
We work with reliable shipping carriers to ensure the safe delivery of your orders. The shipping method is determined based on the size of your order and the delivery address. Currently, we offer shipping to selected regions and aim to expand our reach in the future.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. You can view the estimated shipping cost at checkout. If you have a specific shipping preference, please contact us to discuss the details.
International Shipping
We offer international shipping for our customers worldwide. However, additional shipping fees, customs duties, and other charges may apply depending on the destination. Knot Customs is not responsible for any customs-related delays or additional costs.
Estimated Delivery Time
Delivery time varies depending on the shipping method and destination. In general:
Domestic shipping: 10 days
International shipping: 2 - 4 weeks
Once your order is shipped, we will provide you with a tracking number so you can monitor the delivery progress.
Damaged or Lost Items
We take all necessary precautions to ensure your order arrives safely. However, if your order arrives damaged or incorrect, please contact us immediately. We will work with you to resolve the issue.
If your order is lost during shipping, we will contact the shipping carrier to investigate and update you as soon as possible.
Contact Us
If you have any questions or concerns about the shipping process, feel free to reach out to us:
Email: info@knotcustoms.com
Phone: +90 542 618 0836
We are happy to assist you with your order status and shipping inquiries.